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Field Service Technician

Battle Creek, Michigan - Posted on November 8, 2024
Published By Matthew Norton

Join Our Team as an Aftermarket Technical Support Specialist / Field Service Technician!

Pay: $30-$35/hr. -  1st Shift: Mon-Fri (flexible hours). Travel: 100% across the US, Mexico, and Canada.

Are you a hands-on problem-solver who thrives on helping others? Do you have a knack for troubleshooting mechanical equipment and providing top-notch customer service? If so, this role might be perfect for you!

-As an Aftermarket Technical Support Specialist, you’ll be the go-to expert for both in-house and on-site technical support, delivering advanced solutions to internal and external customers. Your key responsibilities will include:
-Expert Troubleshooting: Diagnose and repair equipment issues with precision, ensuring safe and efficient operation.
On-Site Consultations: Travel to client locations across North America, performing machine analyses and making spare parts recommendations.
-Customer Experience: Provide a friendly, informative, and professional experience while servicing customer equipment.
Documentation: Maintain detailed records of all service work to ensure seamless follow-up and continuous improvement.
Continuous Improvement: Drive ongoing improvements based on audits, customer feedback, and employee insights.
-First-Level Support: Offer prompt advice and technical solutions to resolve customer challenges.
-Field Assignments: Execute complex technical and electrical fieldwork, including installation, modification, and repair of equipment.
-Troubleshooting: Apply basic troubleshooting techniques to identify and resolve smaller mechanical issues on the spot.

If you’re ready to take on a dynamic, travel-heavy role and apply your technical expertise to real-world challenges, we want to hear from you!

Apply today to schedule your interview!

Key Qualifications:
-Ability to travel 60-80% of the time for hands-on machine analysis and support
-Experience in small engines, automotive, or agricultural maintenance
-In-depth knowledge of mechanical maintenance processes, tools, and equipment
-Preferred: Associate’s Degree in a related field plus 4+ years of hands-on experience.


Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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