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Parts Counter Representative

Join our dynamic team as a Parts Counter Representative!

You’ll be the face of our company, providing exceptional customer service both in-person and over the phone. Your role will include order taking and processing at both the front and back counters, helping customers find exactly what they need.

Key Responsibilities
As a Parts Counter Representative, you will:
-Customer Service: Greet customers warmly, assist with parts selection, and offer product specials.
-Training: Participate in Parts Academy and Elite Dealer training programs.
-Industry Awareness: Stay updated with industry trends and publications.
-System Proficiency: Master OEM parts applications and the CDK computer system.
-Order Processing: Set up orders for delivery, shipment, or pickup.
-Inventory Management: Keep track of inventory and log lost sales.
Support: Assist office personnel and handle warranty parts and returns.

Special Duties
The Parts Counter Representative will also:
-Front Counter: Assist with morning orders and notify customers about their orders.
-Back Counter: Help service technicians with parts, source parts outside DTNA network, and update the SOR list.

Maintenance
-Workspace: Maintain a clean and organized work environment.
-Safety: Report unsafe conditions and attend all company meetings.
-Vehicles: Keep company vehicles clean and refueled.

Join us and be part of a team that values professionalism, customer satisfaction, and continuous learning! 1st shift  8AM to 5PM Monday thru Friday – . Pay $23 - $26 per hour.

Apply now!

Qualifications
-High school diploma or equivalent.
-Basic computer skills.
-Professional appearance.
-Excellent customer service skills.
-Ability to lift up to 120 pounds.
-Clean MDV license.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.