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Customer Service Representative

Property and Casualty Customer Service Representative position available in the East Lansing, Michigan area.

License preferred but not required. This is a possible direct hire or contract to hire position. Pay rate $37k to $40k based on experience. Hours will be 8:30 a.m. to 5:00 p.m. Seeking a passionate individual with attention to detail for an incredible opportunity with a growing Independent Insurance Agency.

Customer Service Representative Job Description Responsibilities:
-Resolve customer service requests promptly and courteously
-Make outbound calls for appointment scheduling
-Maintain filing and office organization
-Provide administrative support
-Communicate professionally with clients and partners
-Track communications in CRM
-Perform additional duties as needed

Entry-level candidates with insurance experience considered. Competitive compensation package, plus bonuses, based on experience. Benefits and 401k available.

Benefits:
401(k), Health insurance, Paid time off
Work Location: In person

Apply now!

Requirements for the Customer Service Representative position:
-Proficient in Excel, Word, PowerPoint, and Outlook
-Strong customer service and communication skills
-AMS 360 software knowledge and P&C license preferred, but not required, this can be obtained after employment.

 

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.