▶Apply
AV/Desktop Tech Support Analyst
Trillium Professional is now seeking an AV/Desktop Tech Support Analyst in Richmond!
The client is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.
The IT AV/Desktop Support Technician position entails:
-Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
-Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
-Performs video camera, live stream and audio recordings.
-Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
-Sets up and operates audio systems for live events and ceremonies, and assists video production.
-Conducts site surveys to establish AV/VTC equipment customer requirements.
-Sets up and installs permanently installed conference room displays and video conferencing equipment.
-Perform administrative tasks such as inventory tracking, checklists, forms, etc.
-Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
Pay rate is $36 per hour. Apply now!
Requirements:
-Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software, laptops, and wireless devices. Required 5 Years
-Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service Required 5 Years
-Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues Required 5 Years
-Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
-Job requires some travel and overnight stays.
Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.
By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication.
You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
