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Customer Service Representative

Columbus, Ohio - Posted on April 4, 2025

Now hiring a Customer Service Representative for direct-hire! 

Trillium Staffing has a Customer Service opening with established company in Columbus!

Responsibilities:
•    Provide timely information to customer order status and product knowledge requests
•    Process customer orders 
•    Receive and enter phone and fax orders
•    Edit orders for accurate price and shipping costs
•    Print shipment documents
•    Maintain customer database information
•    Open new client accounts
•    Send accurate pricing information to clients 
•    Process customer returns as needed
•    Work closely with Sales Representatives, Drivers, Distribution, and Service Managers to resolve order issues

Salary is $26/hr. Great company benefits! This is an in-office position, and the work hours are 8am-5pm Monday-Friday.

If interested, please apply today! 

Qualifications:
•    Prior customer service experience required 
•    Excellent communication skills
•    Knowledge of Microsoft Office products (Word, Excel)
•    Excellent customer service skills (friendly, courteous and helpful)
•    Able to work in team environment


Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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      Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.

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      For their attention to detail, their customer service-oriented style, and their ongoing follow up, I would recommend Trillium Staffing for your staffing needs.
      Deb