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Public Health Subject Matter Expert

Trillium Professional is now seeking a Public Health Subject Matter Expert in North Andover, MA  for a Hybrid position.

There will be some travel to Quincy and Boston. Salary is $175K/year, depending on experience.

The Public Health SME will provide deep subject matter expertise to support the Salesforce Public Sector Solutions (PSS) & Data Analytics implementation for the Massachusetts Department of Public Health, Office of Local and Regional Health (OLRH). This individual will serve as a bridge between public health practice and technology, ensuring that the Salesforce platform reflects the real world needs of local and regional public health agencies.
Success in this role requires not only technical understanding of public health programs but also a high degree of empathy, collaboration, and cultural competence. The ideal candidate will work closely with diverse stakeholders including state officials, local health departments, and implementation partners, with the ability to listen actively, build consensus, and translate program needs into actionable system designs. A collaborative spirit and a commitment to health equity are critical.

Key Responsibilities:
Public Health Program Expertise
•    Serve as a trusted expert on local public health programs, policies, and operations within Massachusetts.
•    Translate DPH OLRH programmatic goals, regulations, and data collection requirements into system specifications.
•    Ensure that system design supports the core tenets of OLRH’s Framework for Local Public Health and aligns with statutory requirements and reporting obligations.

Salesforce Project Collaboration
•    Collaborate with Business Analysts, Product Managers, and Developers to co-design user stories, workflows, and validation rules grounded in actual public health operations.
•    Participate in agile sprint ceremonies (backlog grooming, sprint planning, demos, UAT) to ensure platform development remains aligned with OLRH needs.
•    Guide the structuring of case management and service tracking modules in Salesforce to reflect local board of health functions.

Change Management & Training
•    Support training content development for local public health staff and OLRH personnel by ensuring public health relevance and accuracy.
•    Participate in knowledge transfer sessions and stakeholder briefings, representing the public health perspective on system decisions.
•    Promote system adoption by helping end users connect system features to their daily public health responsibilities.
Stakeholder Engagement
•    Work directly with OLRH program directors, local public health authorities, and community partners to gather feedback, clarify needs, and co-develop solutions.
•    Act as a champion for the local public health perspective during technical discussions and decision making.

Apply now!

Required Qualifications:
•    Experience supporting technology modernization efforts in public health settings.
•    Minimum 5 years of experience working in or with state/local public health agencies (preferably Massachusetts).
•    Demonstrated understanding of local board of health operations, public health assessments, and service delivery.
•    Strong communication skills and ability to collaborate across technical and non-technical teams.

Preferred Qualifications:
•    Master’s or Doctoral degree in Public Health, Epidemiology, Environmental Health, or a related field.
•    Familiarity with Salesforce Public Sector Solutions (PSS) or prior involvement in a Salesforce or Data analytics implementation project.
•    Knowledge of Massachusetts public health systems, laws (e.g., M.G.L. c.111), and OLRH strategic priorities.
•    Strong understanding of Massachusetts’ Blueprint for Public Health Excellence, particularly its emphasis on shared services, data driven decision making, and strengthening local public health capacity.
 

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

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Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

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