▶Apply
Engineering Group Lead
Trillium Professional is now seeking an Engineering Group Lead in Trenton!
The Customer Plant Lead (CPL) is the Voice of the Customer using warranty information, parts return information and service information to identify actionable issues. Working directly with the Manufacturing Plants Process Engineering Team and the Control Tower Pre-Analysts, the CPL will be responsible for identifying emerging issues quickly and developing a well-rounded and detailed problem statement to minimize the time required to triage and resolve customer concerns. We are currently seeking a candidate to support our Dundee Engine Plant (TEP) in Dundee, Michigan.
The specific responsibilities include, but are not limited to:
-Lead Short Loop Morning & Evening market meetings with new claims information
-Investigate warranty issues and assign to party responsible through GIMs (Global Issue Management)
-Work with plants to investigate processes that can be associated with warranty
-Expedite part analysis for results on high priority investigations because of Short Loop
-Communicate warranty and plant quality issues between Control Tower and plant engineering
-Ensure vehicle warranty is accurately documented, including broken clean points, and differentiating old vs new issues
-Ensure warranty claim coverage and portfolio for assigned propulsion lines/plants
-Involvement in new launches FEW (Field Early Warning) focus
Pay rate is $43/hour. Apply now!
Requirements:
-Bachelor’s degree or higher in Engineering
-5 years’ experience in engineering, manufacturing, supplier operations or quality, with warranty experience
-Strong verbal and written communication skills
-Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
-Excellent interpersonal, organizational, and analytical skills
-Detail oriented, team player, flexible, ability to prioritize, quick learner
-Proficient in both writing and speaking the English language
Preferred Qualifications:
-Familiar with overall automotive systems
-Working knowledge of Palantir applications (MAP, Contour) /GIM/Service Library/PRAS+
-Familiar with dealer service information
Trillium Technical has been recruiting and placing Engineering professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of Engineering professionals. Trillium is an Equal Opportunity Employer.
By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication.
You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
