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After Sales Service Manager
Trillium Staffing is now seeking an After-Sales Service Manager for direct-hire in Battle Creek!
Our client is seeking a detail-oriented and organized After-Sales Service Manager to lead and support their service operations. This role is responsible for overseeing after-sales processes, managing service data and project tracking, ensuring timely completion of service quotes, and maintaining accurate service records. The After-Sales Service Manager will work closely with internal teams and customers to resolve technical and operational issues while driving efficiency and continuous improvement across the department.
Key Responsibilities
-Lead and execute after-sales operational strategies to support business goals
-Oversee coordination of after-sales service activities and customer communication
-Manage and track ongoing service projects to ensure timelines and deliverables are met
-Maintain accurate service logs, documentation, and reporting metrics
-Identify and implement opportunities for process improvement and operational efficiency
Core Functions
-Promote a positive, solutions-focused leadership culture
-Support efficient and organized business operations
-Ensure a high-quality, customer-focused service experience
-Uphold safety, compliance, and quality standards
Salary is $75/k, with a schedule of Monday–Friday, 8:00 a.m.–4:30 p.m. On-site position.
Apply now!
Qualifications
-Associate’s Degree or equivalent experience in a related field
-3+ years of experience in after-sales service, service coordination, or related operations (leadership experience preferred)
-Strong interpersonal and communication skills
-Proficiency with general business software and data tracking tools
-Excellent attention to detail and organizational abilities
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.
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You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
