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Dispatcher

Trillium Drivers is now seeking a Dispatcher in Newark, DE for a temp-to-hire opportunity! 

Pay rate is $22/hr. Schedule is Monday-Friday, 8am-5pm, with schedule changes as needed. 

Job duties:
• Establish and maintain a good working knowledge of all delivery routes and customers.
• Dispatch delivery drivers to include providing routes/assignments each day.
• Monitor delivery drivers throughout the day using MobileCast.
• Handle calls from delivery drivers, accounts and sales personnel and try to resolve issues as they arise.
• Respond timely to phone calls from Drivers and Sales (and if applicable, 3PL customers).
• Provide direction to delivery drivers on how to handle situations that arise while making deliveries or taking back returns.
• Works with customer service on missed deliveries and turn arounds.
• Contact accounts to advise of late deliveries or inability to make deliveries in that day and follow up with sales personnel.
• Research and coordinates distribution of invoices to field and sales reps.
• Tracks daily exceptions by entering them into the system and providing a daily report to management.
• Provides updates on driver statistics for start and end of day.
• Responsible for assisting with safety programs, including investigation of accidents and injuries. Help make recommendations to prevent future incidents.
• Meets agreed upon goals and objectives effectively and in a timely manner.
• Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
• Assists with administrative functions supporting the transportation department to include, but not limited to daily, weekly and/or monthly reporting and DOT programs such as random drug testing and MVR reports.
• Ability to work overtime as needed
• Act as a backup driver and/or router as necessary.
• Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager
• Other duties as assigned

Equipment Used:
Pallet jack, forklift, cherry picker, reach truck, RF device, voice pick system, time clock, office equipment (including computer/printer, fax, photocopier, calculator, and telephone).

Apply now!

• High School Diploma/GED
• Demonstrated knowledge of Microsoft Word, Excel and Outlook.
• Experience working with a route delivery system such as Roadnet and MobileCast
• Excellent organizational and customer relations skills.
• Ability to work with all levels of management, as well as to provide excellent customer service to our clients/customers.
• Demonstrated effective communication skills. 
• Must be able to work extended daily hours as business volume requires. 
• Must be able to work all holiday hours as the posted schedule requires.
• Ability to lift up to 50 lbs.
 

Trillium Driver Solutions has been recruiting and hiring CDL and Non-CDL Drivers for over 30 years. Whether you are seeking casual work or a full time driving career, let the experts at Trillium put you behind the wheel. Our clients range from Fortune 100 companies to small businesses, but our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.